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Inner Trailheads Counselling and Coaching Services

Book an Appointment

If you need help with online booking or would prefer our admin staff get you booked in, please email info@innertrailheads.com or call us at 519- 930-7887. We are also happy to help you find a good therapeutic fit and recommend a therapist for you if you’d like.

Welcome to our online booking site

Sessions
Session

FREE 15 mins Consultation

These therapists are accepting new clients. During this FREE 15 min call, you'll have the opportunity to ask questions or voice concerns you may have. This is your chance to get to to know your therapist and see if they feel like a good fit for you.

NOTE: this is not a therapy session.

Individual Counselling or Coaching

Our individual sessions provides you with a safe and non-judgemental space to get curious about yourself and the challenges you’ve faced. Our experienced team will help you get to the root of your pain. We work with you, at your pace, on your goals, to access your inherent capacity for growth and healing. Please book "Initial session" for your first appointment, and then "follow up session"... Read More

Our individual sessions provides you with a safe and non-judgemental space to get curious about yourself and the challenges you’ve faced. Our experienced team will help you get to the root of your pain. We work with you, at your pace, on your goals, to access your inherent capacity for growth and healing.

Please book "Initial session" for your first appointment, and then "follow up session" for all subsequent appointments.

Available: In person or Virtually.

Low-Cost Therapy (NOW booking for January)

Our MSW interns offer low-cost therapy. These sessions are provided under the close supervision of Melissa Pyne, ensuring compassionate, high-quality care tailored to your needs. Intern services are covered under benefit plans that include Registered Social Workers.

COMING SOON!! Level Up: Real Skills for Real Life

Level Up: Real Skills for Real Life is a 12-week DBT-informed skills group for young adults (18–23) who want practical tools for managing emotions, navigating relationships, setting boundaries, and reducing stress. In this supportive group, you’ll learn skills, connect with others who get it, and practice new ways of coping so you can feel more grounded, confident, and in control of your life. ... Read More

Level Up: Real Skills for Real Life is a 12-week DBT-informed skills group for young adults (18–23) who want practical tools for managing emotions, navigating relationships, setting boundaries, and reducing stress. In this supportive group, you’ll learn skills, connect with others who get it, and practice new ways of coping so you can feel more grounded, confident, and in control of your life. Led by Kyla Renaud, MSW, RSW. Your spot is reserved for the full program.

EMDR- Extended and Intensive Session

Extended sessions and EMDR Intensives allow for a deep, focused approach to healing. By dedicating extended periods to therapy, you can process traumatic memories and distressing experiences more rapidly than in traditional weekly sessions. Without the need for frequent catch-ups on weekly events, intensive sessions concentrate directly on the core issues. By focusing our time together, we ca... Read More

Extended sessions and EMDR Intensives allow for a deep, focused approach to healing. By dedicating extended periods to therapy, you can process traumatic memories and distressing experiences more rapidly than in traditional weekly sessions. Without the need for frequent catch-ups on weekly events, intensive sessions concentrate directly on the core issues. By focusing our time together, we can achieve quicker resolutions and more profound healing without the need for weekly catch-ups. This means you spend less time in therapy overall and can fit sessions into your busy schedule more easily. EMDR intensives are particularly helpful when you need immediate support or have a specific issue that needs concentrated attention. They can also be more cost-effective since we accomplish more in fewer sessions.

Extended or intensive sessions could be a powerful step toward your well-being, providing the focused, efficient, and effective support you deserve.

To begin, book an "Initial" appointment with one of our EMDR trained therapists. Extended sessions or half-day Intensives can be booked with your therapist when you have identified a pain point that you'd like to address and are ready to begin processing.

Available: in-person or virtually

Kyla Renaud

Kyla is a Registered Social Worker and Psychotherapist with 10+ years of experience helping people navigate anxiety, parenting, eating disorders, and self-worth challenges. Using CBT and DBT, she combines warmth with practical strategies to support lasting well-being. She creates a welcoming space where clients can show up as they are and believes healing happens through connection.

Kyla is a Registered Social Worker and Psychotherapist with 10+ years of experience helping peopl... Read More

Julie Mason

Julie is dedicated to helping clients understand and address life’s complexities through a blend of Cognitive Behavioral Therapy (CBT) and Narrative Therapy. Her approach, guided by Affirming-CBT, focuses on identifying and exploring thought patterns, behaviors, and environmental influences to help clients make meaningful changes. In Narrative Therapy, Julie helps clients reframe the stories they tell themselves, uncovering strengths and values while challenging harmful assumptions and social norms. With over a decade of experience, Julie brings curiosity, creativity, and a flair for arts and body-based expressive practices to her sessions. Her goal is not just to provide you with tools and techniques but to support you as you take back the power you need to cultivate a life that feels more liberated and abundant.

Julie is dedicated to helping clients understand and address life’s complexities through a blend ... Read More

Jessica Agnew

Jess supports individuals who are navigating life’s transitions—whether that’s grief after a loss, the adjustment of becoming a parent, or the quiet overwhelm that builds when someone has been carrying too much for too long. She helps clients slow down, make sense of what’s happening beneath the surface, and explore new ways of responding that feel more grounded and aligned with who they are now.

Her approach is warm, collaborative, and rooted in evidence-based and mindfulness-informed practices. As an MSW intern working under the close supervision of Melissa Pyne, Clinical Director at Inner Trailheads, Jess provides high-quality therapy at a reduced rate with the added support of a team-based model.

Jess supports individuals who are navigating life’s transitions—whether that’s grief after a loss... Read More

Nicole Paola

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Nicole’s waitlist, please email info@innertrailheads.com

Nicole understands how easy it is to fall into autopilot mode, especially in a world that constantly pushes for self-improvement. With over 10 years of experience, both locally and globally, Nicole has seen firsthand how neglecting your true needs in favor of pleasing others can lead to unhelpful habits that keep you stuck, causing distressing thoughts, beliefs, and emotions. Nicole’s goal is to work with you to become curious about these patterns, recognizing that they were once helpful but now may be holding you back. By exploring new ways to respond to your emotions, think more flexibly, and adopt healthier behaviors, Nicole aims to help you sharpen the tools you already possess and discover new ones that work for you. Drawing from a variety of therapeutic approaches, including Internal Family Systems (IFS), Mindfulness, CBT, DBT and ACT, Nicole is dedicated to meeting you where you are and supporting you on your journey to healing.

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Nicole’s waitlist, please email info@innertra... Read More

Melissa Pyne

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Melissa’s waitlist, please email info@innertrailheads.com

Melissa Pyne (she/her) is the owner and clinical director of Inner Trailheads Counselling and Coaching Services. With a warm and compassionate approach, Melissa guides individuals from feeling stuck to achieving healing and self-discovery. She focuses on addressing root causes rather than merely managing symptoms, using a person-centered approach that blends evidence-based practices with practical insights. Melissa helps clients break free from limiting patterns, heal trauma, and deepen their connections with themselves and others. Having undergone her own therapeutic journey, she understands the excitement and fear of change and finds immense honor in supporting others through their transformative processes. Melissa particularly enjoys working with helping professionals, coaching them to build sustainable careers. She looks forward to partnering with clients on their path to resilience, compassion, and a richer sense of self.

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Melissa’s waitlist, please email info@innertr... Read More

Stacey Lapham

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Stacey’s waitlist, please email info@innertrailheads.com

Stacey recognizes the profound interconnectedness of mind, body, and spirit, and a holistic approach to her work. She is commitment is to guiding individuals through a transformative journey towards resilience and well-being.

Stacey offers flexibility in her scheduling, CURRENT clients please contact her directly at stacey@innertrailheads.com to book an appointment if you cannot find one that works for you on the schedule.

NOT CURRENTLY ACCEPTING NEW CLIENTS. To be added to Stacey’s waitlist, please email info@innertra... Read More

Amy Richards

Amy, with over a decade of experience coaching MBA students at the University of Toronto, obtained a Master of Social Work to enhance her therapeutic skills. Utilizing the Internal Family Systems framework along with Solution-Focused Counseling, Dialectical, and Cognitive Behavioral Therapy, she helps clients live more connected and joyful lives. With extensive experience supporting diverse individuals and a personal perspective gained from raising a child with a significant disability, Amy approaches therapy with compassion and understanding. She believes that all thoughts, behaviors, and emotions are understandable when viewed in context and aims to create a genuine, supportive, and sometimes humorous space for clients to explore their paths to positive change.

Amy, with over a decade of experience coaching MBA students at the University of Toronto, obtaine... Read More

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Located at: 41 Erb Street East , Waterloo
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Need Help? 519-807-3263 info@innertrailheads.com